Call Center CRM – Intra/Extranet Virtualisation

Call Center CRM – Intra/Extranet Virtualisation Build 9.2.3.1

Here is a short PDF about the App usage : https://www.erpcode.com/callcenters.pdf 

Web Interface

Softphone – Open CRM

Asterisk , Web based on JQuery, Javascript , HTML, CSS , PHP / Laravel as a framework SQL for Data base.

Support Unlimited Seats – Workflow Managers
Companies Management

Inbound – Outbound Management

Staff Management – HR

Activity Management – Tickets / Inbound / Outbound

Settings & Logs

Custom solutions may take from 12-24 hours due to the number of the flow we handle ,

you may take in touch with our customer assistance if you want to customer or get a support licence.

We do not offer VOIP Gateways , check recommandations given by our customer service in case.

Troubleshooting : 

1) Error 402 - Make sure Asterisk Server is ON.

Other errors , 

1) Make sure Asterisk Server is ON.
2) Make sure the files are hosted on the right folder
3) Restart & Try again
if error / issues occurs call the Premium Technical Support in order to get a fast response , if you are not an ERP+ subscriber , you open a Ticket for the Technical Support